Pleasant, classy property. Double room with very comfortable beds. Pleasant, consistently courteous people working here. Smooth check-in, parking on-site. Great and easy location, easy walk to everywhere. Appreciated great area.

Comfortable and modern rooms with cozy beds, perfect central location for exploring the area, right next to the train station.

Ideal and overall clean hotel with flexible and efficient staff. Large room overall, on the 2nd level. Good and excellent location relatively close to Nikko Base. Local area very close to many bus lines, and most temples and sites.

Very big bed, big bathroom and a safe, a work desk, and a flat-screen TV with satellite channels in the room.

The location of this place was very central to popular attractions, and the room seemed recently renovated with a good size, equipped with convenient amenities such as an electric kettle and refrigerator.

Great location. Nice staff who understood English well. They were very helpful. Room size was great for Japanese standards.

Uncomfortable bed and pillow (for western standards). We were not able to sleep and my bones hurted during my sleep. The most uncomfortable bed I'd sleep in Japan. Great place, nice hotel, great room size, but for the price I paid I expected a nice bed.

The hotel is clean, the staff is pleasant, and the room is big. They have refreshing beverages in the salad bar. The service is perfect, includes ample parking. Thank you for a fairly nice stay.

I liked staying in this well-appointed and great value place. the location was convenient - a short way from everywhere I wanted to go.

very nice location. cleanliness.

the hot bath room is too plain. its price is too high compared to facility & service.

There was nothing we liked about this hotel. Our stay here almost ruined our entire trip. We will never stay there again nor will we recommend that anyone else stay there either.

The staff was unfriendly and acted like they did not care if we were there or not. We tried twice to eat at the hotel restaurant but were unsuccessful both times. The first time because we were segregated to a small glass box of a room with an unappetizing view of the kitchen hallway because we were not on some list they had. The second time because the kitchen was undetstaffed and we could not be served for another hour because there was not enough food, We were not allowed to control the temperature in our room. When we asked for help in turning on the air conditioner, the front desk person came to our room and shook her head no and then opened a window and left! We wasted an entire day to try to do one load of laundry because their laundry facilities consisted of a washer dryer combined in one machine, which did not dry out clothes after three hours. We went to a coin laundry and did two loads in an hour. These are just the main reasons for our unhappiness

Really enjoyed our very good stay here, would go back in a flash. Functional, impeccably clean hotel. - Every detail here was perfect. - A nice size and well-equipped rooms were newly remodeled with a queen-size bed.

Close to nat park, but need to buy bus pass and traffic probably jams solid when busy

bit fawlty towers, sorry cannot eat in restaurant, group booking. Pouring rain, go elsewhere. Nikko has nowhere after 5, except a surprisingly good bangladeshi restaurant, that the hotel staff certainly did not help us to.

In front of the Nikko JR Station is very convenient for people that are traveling by train. This is a new hotel, clean, and the staff is really nice.

The facilities were good and the room had been recently renovated with a reasonably large bathroom featuring a hot bath, making it the hotel of choice in the area.

The hotel was located right across the road from jr Nikko station and very close to the centre of town. Was very happy with our rooms, they were a very good size and a sizeable bathroom for Japanese standards. Would stay here again.

I thought the breakfast on offer in the restaurant was a bit pricey, 1800 yen for an American breakfast. Also I was aware that there was a fee for using the hot springs within the hotel, but thought that you would only have to pay if you used the facility. This was not the case. Still I enjoyed the stay at the hotel.